Retail Administrator

Syntech is a fast-growing technology distributor, and our goal is to improve lives through the innovative technology we bring to the market – from cutting edge Smart Home Technology, to the latest innovative gaming gear and commercial electronics. We maintain a challenging work environment with corresponding respect for work/life balance. Responsibilities:

  • Process retails orders on company system (Fincon)
    • Correct pricing
    • Correct accounts
  • Allocate orders to correct location where stock is located
  • Manage stock allocation to orders and work with logistics department on incoming orders and stock transfers
  • Manage and communicate any orders with insufficient stock to manager and customer
  • Manage and communicate end of life items on departmental systems (Microsoft Excel)
  • Update customers on any item changes or barcode changes. Update system accordingly
  • Weekly stock and order reports to management
  • Monitor proof of delivery documents and ensure they are matched to orders and invoices
  • Handle any queries that may arise from faulty stock returns in conjunction with technical team
  • Manage new product listings in conjunction with other departments i.e., procurement and marketing
  • Manage Marketplace listings

Requirements:

  • Completion of Matric or National Senior Certificate – Tertiary qualification a benefit
  • Trustworthy and dependable
  • Punctual and willing to do what is necessary to meet deadlines
  • Ability to take initiative and manage own time effectively
  • Strong attention to detail
  • Sense of urgency
  • Very good communication skills (verbal and writing)
  • Able to communicate with different levels of customers; all the way up to executive level
  • Strong knowledge of Microsoft Word, Microsoft Excel and Microsoft Outlook recommended
  • Professional attitude
  • Work well under pressure

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