IT Technical Specialist (Monitoring) at FNB South Africa

In 1998 Rand Merchant Bank Holdings and the financial services interests (First National Bank of Southern Africa Limited “FNB”? and Southern Life Limited) of Anglo-American were merged to form FirstRand Limited. FNB became a wholly owned subsidiary of FirstRand and currently trades as a division of FirstRand Bank Limited. FNB provides personal, …
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IT Technical Specialist (Monitoring)Job TypeFull TimeQualificationBachelorsExperience6 yearsLocationGautengCityJohannesburgJob FieldICT / Computer
To plan, design and build an IT infrastructure architecture usually at an enterprise level to meet business requirements

Required for the role:

Must have experience in Application Performance Management tools, such as, Dynatrace or Cisco Appdynamics
Must have experience in other monitoring tools, such as, SolarWinds or Lansweeper
Must have a clear understanding of Infrastructure monitoring, SNMP and WMI
Must have experience in both Linux and Windows based operating systems and the infrastructure they run on
Experience with Enterprise Systems Management tools
Application Development or IT Engineering experience
Experience providing technical support
Experience with Splunk preferred
Experience with ServiceNow preferred
Information Technology Infrastructure Library (ITIL) Foundation v3 or v4 Certification
Experience with transactional monitoring
Responsibilities:

Drive business profitability in the context of cost management through Information technology solutions
Increase operational efficiency and suggest solutions to enhance cost effectiveness.
Advise on Budget forecasting to align the identified needs for IT Infrastructure Architecture
Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effective
Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements
Plan, design and build an IT infrastructure architecture, usually at an enterprise level, to meet business requirements and customise application functionality as identified through the relationship with the Organisational Sources and other External sources.
Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements during design of IT Infrastructure Architecture
Draft business and technical requirements into requests for proposal documents for IT Infrastructure Architecture
Ensure IT Infrastructure Architecture Performance and Upgrade Metrics are developed and used in the business
Ensure system health checks process is aligned with SLA and best practices for the Business Technical Environment
Support application functionality to problems analysis in existing infrastructure architecture by staying abreast with latest technological advances in the market place then translate current and future trends and advise management of benefits and well as risk
Manage own development to increase own competencies
Develop an In-depth knowledge of specified field as well as ability to translate this knowledge into business terms and Solutions
Qualifications:

Degree or Diploma
6 Years relevant experience

Method of ApplicationInterested and qualified? Go to FNB South Africa on www.linkedin.com to apply

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