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Assistant Executive Housekeeper at Radisson Hotel Group

Gone are stuffy hotels and rigid rules. We’ve taken care of the essentials, like free high speed WiFi, manning the bar, and showcasing the best local flavors in the OUIBar +KTCHN; so that you can focus on creating a better trip. Our unique model means you’re in control. From keyless entry, to requesting extra pillows. Use the app to get what you …
Read more about this companyAssistant Executive HousekeeperJob TypeFull TimeQualificationExperienceLocationWestern CapeCityCape TownJob FieldHospitality / Hotel / Restaurant
Assistant Executive Housekeeper
Department: Housekeeping

Hospitality is all about the individual and we, at Radisson Hotel Group, take pride in our unique Yes I Can! service culture: our Company wide philosophy that ensures that every individual guest is treated with the best positive service attitude at every point of contact.
The manager, the waiter, the receptionist, the porter… every Radisson employee plays a vital role in delivering a memorable guest experience at all our hotels and resorts. Yes I Can! is both our vision and the true ethos of what Radisson is all about. With this in mind, we seek to appoint Assistant Executive Housekeeper who meets the following criteria:
Key Responsibilities

Support Executive Housekeeper and take charge in her absence
Supervise daily activities of the Housekeeping employees
Inspection of guestrooms and public areas
Working close with Housekeeping employees, to motivate them and to ensure that all high standards of quality are achieved
Supervises all rotational and special cleaning programs
Brings all needs for repair to the attention of the Executive Housekeeper
Identifying training needs in relation to the business
Maintain a pleasant working atmosphere in order to motivate staff and maintain a good team spirit
Controls and analyses department costs
Schedules staff in accordance with forecasted occupancy and adjust staffing where necessary
Key Requirements:

The successful candidate will need previous experience within a housekeeping atmosphere, in a supervisory capacity.
Proven track record in a quality environment and have high customer service and care skills
Candidates should possess strong communication skills and excellent interpersonal skills with the ability to motivate and lead others
Good knowledge of Word and Excel is essential; Opera knowledge would be an advantageous
Conduct Duty Management Shifts
Must be able to use own initiative, work under pressure and have a YIC! Attitude
Have an impeccable attendance record and no disciplinary record in the past twelve months

Method of ApplicationInterested and qualified? Go to Radisson RED Cape Town on harri.com to apply